Overview

• As a ​Cargo ​Service ​Manager, you ​will play a vital ​role ​in ensuring ​the efficient and ​secure movement ​of ​goods through ​our ​new ​IAD station. You ​will ​coordinate and support ​our ​service ​partners in cargo ​handling, documentation, ​and ​logistics while ​maintaining the ​highest ​standards of operational ​integrity. Your ​mission is to ensure that all cargo operations comply with company and governmental regulations while delivering a reliable experience through precision and proactive problem-solving.

What You'll Do (Responsibilities)

As a founding member of our new IAD station team, you will be instrumental in bringing our 'Essentials Meet Premium’ experience to life through the following duties:

• Oversee daily cargo operations to ensure full compliance with company Standard Operating

Procedures(SOPs) and safety policies

• Maintain strict adherence to FAA, TSA, CBP regulations, and IATA standards
• Coordinate with ground handling agents and service providers
• Manage cargo documentation process, including manifest preparation and customs clearance, with high precision and attention to detail.
• Monitor operational performance and implement quality control measures
• Address customer inquiries and resolve operational issues
• Performs other duties as assigned

Qualifications

• Must be authorized to work in the United States without sponsorship and eligible for airport security clearance.
• Skilled in MS Office Suite (Word, Excel, Outlook)
• Strong sense of responsibility and commitment to delivering professional customer service
• Ability to organize tasks and multi-task effectively in a fast-paced environment
• Positive mindset with an eagerness to learn new skills
• Ability to work various shifts, including nights, weekends, and holidays, based on operational needs.

Preferred Qualifications

• Prior experience in airline cargo operations is preferred; however, entry-level candidates with a strong desire to learn are welcome to apply
• Possession of a valid IATA Dangerous Goods certification (IATA CBTA Function 7.3)
• Professional fluency in both written and spoken Korean and English
• Practical knowledge of cargo management systems (e.g., iCargo)
• Basic understanding of aviation security protocols and customs regulations

Work Location

• Washington D.C., Dulles International Airport (IAD)

Benefits

• 401(k)
• Dental / Health / Vision Insurance
• Paid Time Off
• Flight Benefits (Staff ticket discounts)

Recruitment Process

• Application Review →  Interview(s) → Offer

(Please note that the recruitment process and schedule may vary depending on the job and other circumstances.)

Application

• Required: Resume
• Optional: Cover Letter, Project details or Portfolio

Others

• Pay : $50,000 ~ $65,000 per year
• This job posting may be closed at any time once the position has been filled.
• The company reserves the right to withdraw a job offer or terminate employment if it is discovered that false or misleading information was provided during the recruitment process.
• For any questions regarding this position or the hiring process, please contact us at [email protected]